Consultancy in Data Center Environments
Secure, improve efficiencies, and increase the quality of your IT organization
Our customers range from medium to large organizations and span multiple business segments. Our main focus in the DSS Competence Center lies in the processes and products in the areas of data centers and IT Service Management. The analysis of your requirements is always the main objective. We work together to design the life cycle for your solution in line with your requirements.
From concept to operation
Consultants within ITConcepts’ DSS team have considerable experience analyzing, planning and delivering projects including trainings and operation for a wide variety of customer requirements. Our expertise spans from IBM Mainframe to decentralized solutions. In addition to ITIL, our consultants also apply the principles of COBIT and PRINCE2 frameworks to efficiently achieve customer goals.
Our core competencies
- Infrastructure, Application and Transaction Monitoring
- Job Scheduling, Output Management and Automation
- Event and Service Impact Management
- IT Service Management and ITIL processes
What sets us apart
- Strong customer orientation
- Pragmatic approaches
- Proven best practice
- Sound mainframe know-how