Management

 

Gernot Joswig

Manager Automotive

Germany

Gernot Joswig is the manager of ITConcepts Automotive and is responsible for the expansion of the automotive IT business field. He has over ten years of experience in the automotive industry, in IT service management and has acquired considerable knowledge in management as well as in business expansion. In his roles as sector manager at gedas, the internal IT service provider at Volkswagen, at T-Systems and as head of department at BERIS consulting GmbH, he has been responsible for over 60 employees and external staff.  

 

 

 

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John Riegel

Director Professional Services

USA

John Riegel joined ITConcepts Professional, Inc. as the Director Professional Services for projects in North America and has worked in the IT industry for over 20 years. He has managed ITIL, CRM, Security, and IT Service Management consulting work and software partnerships with BMC Software, Oracle/Siebel and Remedy. He also has compliance experience with a Fortune 100 financial services group.

 

 

 

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Peter Eberhardt

Business Unit Manager

Germany

With more than fifteen years’ experience holding various positions within the IT services industry, Peter Eberhardt leads ITConcepts’ Datacenter Solutions team. Prior to joining ITConcepts, Peter was a member of BMC Software’s Professional Services team, during which time he gained significant experience in the areas of Business Service Management and Service Impact Management. His focus on customer satisfaction is superior. Peter applies service management methods and procedures developed by ITConcepts, based on international standards, to achieve successful results.

 

 

 

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Andreas Herper

Business Unit Manager

Germany

ITConcepts’ IT Security and Identity and Access Management (IAM) team is led by Andreas Herper. Over the past eleven years Andreas has been very successful in systems engineering and integration, working closely with systems management tools from technology companies such as BMC Software and IBM. For the past three years his primary focus has been on enterprise IAM solutions. Prior to joining ITConcepts in 2003, Andreas was a systems management professional with QSC AG in Cologne.

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